Help

eBook Frequently Asked Questions

What is an eBook?

  • An “eBook” or “electronic book” is a digital version of a book. It can be downloaded to a computer, desktop, laptop or Tablet PC or in some cases, to a PDA device.  Different readers may be required depending on the eBook format (LIT, PDF, PRC).

Can I read my eBook as soon as I download it?

  • If you have downloaded eBooks before then yes you can. If this is the first time downloading an eBook then you will need to install the appropriate reader first.

How can I read/open an eBook?

  • Reading an eBook requires specific software, usually called a “Reader”. eBooks come in multiple formats (PDF, LIT, PRC,etc..) each of which requires a specific Reader.

Which Reader is required to view my eBook?

  • It depends on the format of your eBook:

I downloaded an eBook but I get an error message when I try to open it.

  • A common problem is that some ‘interference’ or interruption during the download process can cause an eBook file to become corrupted. The only way to solve this problem is to download the eBook again.

Do I have to be connected to the Internet to view/open my eBook?

  • An Internet connection is only required when downloading the eBook for the first time.  Once the eBook is downloaded and saved, you do not need an Internet connection to start using your eBook.

 

Speak Your Mind

*